An exciting opportunity has arisen for an Events Coordinator within the Sales Department of the Malta Marriott Resort & Spa, part of Marriott International and one of Malta’s leading 5-Star hotels.
Working within the Sales team, the Events coordinator assists the Events team in maximizing catering and banqueting revenues for the hotel, through proactively uncovering new prospects/ accounts and maximizing conversion of business in line with the Hotels’ budgetary goals.
The Events Coordinator must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with Marriott Standards & Programmes.
Essential Functions:
- Representing Marriott Hotels worldwide, promoting the quality image of the company at every opportunity and uncovering additional leads for the Malta Marriott Resort & Spa.
- Develop & maintain strong relations with the clients of Malta Marriott Resort & Spa.
- Representing the Malta Marriott Resort & Spa, promoting the company at every opportunity and uncovering additional leads for the hotel.
- Answering calls professionally and getting back to clients in a timely manner.
- Proactively prospecting new accounts for the hotel.
- Maintain an effective filing system for the events department, including a daily trace file, to ensure all deadlines are met.
- To ensure knowledge and understanding of Opera Sales & Catering & PMS systems in order to be competent in issuing Banquet Event orders in detail and running various reports.
- Work closely with the entire hotel teams and departments to ensure smooth operation of all group and event activities within the hotel.
Requirements:
- Candidate must exhibit strong personal confidence and good presentation skills, organised and meeting deadlines, willingness to learn continuously, having a structured approach to planning, being a team player and able to work independently and under pressure.
- Requires excellent communication skills, both verbal and written, and strong command of English, Maltese and preferably another language.
- Good understanding of Opera PMS & Sales and Catering.
- Diploma or higher in Business management or similar related field would be considered an asset.
- Previous experience in a 4 or 5 star hotel would be considered an asset.