Malta Marriott Resort & Spa

Malta

Administrative

Front Office

Sales

Finance

Marketing

Technological

Management

Housekeeping

Revenue

Fitness

Food and Beverage

Food Preparation

Security

Engineering

Graduate

Entry

Technical

Middle Management

Senior Management/ C-Level

Director

Experienced

Intern

Full Time

Temporary

Internship

Flexi-Time/Reduced

Seasonal

Contract Basis

Other

Part Time

Shift

Fully Remote

Hybrid

On Premises

The Front Office Agent will be responsible for the effortless and seamless arrival/departure procedures of all guests. He/she will ensure that the services provided are consistent with Marriott&#39;s standards at all times in order to meet/exceed guest expectations. Shifts will vary between day and night shifts with the chosen candidate performing night audit duties as required, responding to guest requests, and ensuring standards are met whilst working hand in hand with the rest of the team on duty. 
 
The selected candidate must:

<ul>
	<li>Have previous similar experience within a 5-star hotel environment</li>
	<li>Able to speak in English and another European language</li>
	<li>Have excellent communication skills</li>
	<li>Be able to address guests&#39; needs and demands</li>
	<li>Have an eye for detail and a smart appearance</li>
	<li>Be a team player</li>
	<li>Flexible with working hours including nights, evenings, and weekends.</li>
</ul>

The Front Office Agent will be responsible for the effortless and seamless arrival/departure procedures of all guests. He/she will ensure that the services provided are consistent with Marriott&#39;s...

Front Office Agent FT

It is Marriott&rsquo;s pursuit of excellence and adherence to core values that have made all this possible: putting people first, whether it is our guests or our colleagues; doing our bit to take care of our environment; operating with integrity, and being prepared to adapt to different circumstances. These are the hallmarks of a Marriott.

At Marriott, we seek people who are positive, creative, dedicated and passionate about everything they do and who are proud to be associated with one of the most recognisable hospitality brands in the world. This is where you come in.

Main responsibilities:

<ul>
	<li>Ensure that all incoming calls / requests are attended and that all requests exceed guest expectations when serving them while maintaining the highest Hotel quality standard.</li>
	<li>Responsible for handling all incoming calls by dispatching of external and internal guest calls relating to the hotel`s reservations for rooms and restaurants bookings, Housekeeping, Laundry, Front Desk , Maintenance, Security and Room Service orders, inquiries and information.</li>
	<li>Knows the hotels facilities and services and is updated on any special offers and other day to day essential information.</li>
	<li>Provides seamless and quality service delivered with courtesy and confidence and be able to handle request, queries and complaints in a professional manner and to guest satisfaction.</li>
	<li>Ensure guest follow ups, registers feedback on the guest profiles.</li>
	<li>Responsible to keep the Service Centre area organized and all equipment in working order and tidy at all times.</li>
</ul>

What we&rsquo;re looking for:

<ul>
	<li>Able to work on own initiative, as well as in a team.</li>
	<li>Be clean, tidy and well organised.</li>
	<li>Able to communicate fluently in the Maltese and English.</li>
	<li>Strong communication skills</li>
	<li>A team-first attitude</li>
	<li>A gift for paying attention to the smallest details</li>
	<li>Exercise good judgment and maintain a professional demeanor</li>
</ul>

It is Marriott&rsquo;s pursuit of excellence and adherence to core values that have made all this possible: putting people first, whether it is our guests or our colleagues; doing our bit to take...

AYS Agent FT (Telephone Operator)

From humble beginnings, Marriott International has grown into one of the world&rsquo;s largest travel companies &ndash; encompassing 30 brands in over 120 countries worldwide.

It is Marriott&rsquo;s pursuit of excellence and adherence to core values that have made all this possible: putting people first, whether it is our guests or our colleagues; doing our bit to take care of our environment; operating with integrity, and being prepared to adapt to different circumstances. These are the hallmarks of a Marriott.

At Marriott, we seek people who are positive, creative, dedicated and passionate about everything they do and who are proud to be associated with one of the most recognisable hospitality brands in the world. This is where you come in to join our loss prevention team.

Main responsibilities:

<ul>
	<li>Allow authorised persons to enter the property including searching duties, monitoring entrances and exits and assist guests with room access.</li>
	<li>Watch for irregular or unusual conditions that may create security concerns or safety hazards.</li>
	<li>Perform security controls of designated areas on foot.</li>
	<li>Observe departing personnel to protect against theft of company property and ensure that authorised removal of property is conducted within appropriate procedures.</li>
	<li>Monitor security feeds and conduct daily physical hazard inspections</li>
	<li>Respond to accidents and assist guests/employees during emergency situations.</li>
	<li>Defuse guest disturbances and escort individuals from the property if necessary.</li>
	<li>Conduct investigations, gather evidence, and facilitate interviews with relevant parties.</li>
	<li>Complete required shift reports and maintain confidentiality of all loss prevention documents.</li>
</ul>

What we&rsquo;re looking for:

<ul>
	<li>Able to work on own initiative, as well as in a team.</li>
	<li>Be clean, tidy and well organised.</li>
	<li>Able to communicate fluently in the Maltese and English.</li>
	<li>Strong communication skills.</li>
	<li>A history of thriving in stressful situations.</li>
	<li>A team-first attitude.</li>
	<li>A gift for paying attention to the smallest details.</li>
	<li>Exercise good judgment and maintain a professional demeanor.</li>
	<li>Able to work evening, nights and weekends on a roster basis.</li>
</ul>

From humble beginnings, Marriott International has grown into one of the world&rsquo;s largest travel companies &ndash; encompassing 30 brands in over 120 countries worldwide.

It is...

Loss Prevention Officer PT (Night Shift)

At Malta Marriott Hotel &amp; Spa, we seek people who are positive, creative, dedicated, and passionate about everything they do and who are proud to be associated with one of the most recognizable hospitality brands in the world. This is where you come in.&nbsp; The Maintenance Shift Technician shall be responsible for the monitoring, operation and control of the plant and equipment on the properties&rsquo; grounds. The chosen candidate may also provide service to our esteemed guests by handling and resolving maintenance issues as they arise.

 
Operate, monitor and control all plant operations in the property;

<ul>
	<li>Duly report on checks done on the property, reference the chief engineers log book, and act on any issues pertaining to his responsibility;</li>
	<li>Report issues, regular monitoring and updating of BMS as needed through the appropriate channels;</li>
	<li>Address technical maintenance and repairs to the property in a timely manner;</li>
	<li>Perform regular checks to technical areas as directed by the technical director;</li>
	<li>Assist in other trades in the department as deemed necessary such as electrical jobs, plumbing work, basic carpentry and painting work;</li>
	<li>Make sure a proper handover is given at the start and end of every shift;</li>
	<li>Attend training as required.</li>
</ul>

Supportive Functions

<ul>
	<li>Strong Knowledge of electricity and mechanical plant;</li>
	<li>Able to work under his own initiative and a good team player;</li>
	<li>Ability to interpret technical drawings and documentation for fault finding of equipment;</li>
	<li>Ability to read and write in local language is needed due to report follow ups;</li>
	<li>Ability to speak English will be an asset</li>
</ul>

At Malta Marriott Hotel &amp; Spa, we seek people who are positive, creative, dedicated, and passionate about everything they do and who are proud to be associated with one of the most recognizable...

Maintenance Shift Technician

An exciting opportunity has arisen for an Events Coordinator within the Sales Department of the Malta Marriott Resort &amp; Spa, part of Marriott International and one of Malta’s leading 5-Star hotels.
Working within the Sales team, the Events coordinator assists the Events team in maximizing catering and banqueting revenues for the hotel, through proactively uncovering new prospects/ accounts and maximizing conversion of business in line with the Hotels’ budgetary goals.
The Events Coordinator must demonstrate high energy levels &amp; provide consistently high levels of customer service, in accordance with Marriott Standards &amp; Programmes.
Essential Functions:
<ul>
<li>Representing Marriott Hotels worldwide, promoting the quality image of the company at every opportunity and uncovering additional leads for the Malta Marriott Resort &amp; Spa.&nbsp;&nbsp;</li>
<li>Develop &amp; maintain strong relations with the clients of Malta Marriott Resort &amp; Spa.</li>
<li>Representing the Malta Marriott Resort &amp; Spa, promoting the company at every opportunity and uncovering additional leads for the hotel.&nbsp;&nbsp;</li>
<li>Answering calls professionally and getting back to clients in a timely manner.&nbsp;</li>
<li>Proactively prospecting new accounts for the hotel.</li>
<li>Maintain an effective filing system for the events department, including a daily trace file, to ensure all deadlines are met.</li>
<li>To ensure knowledge and understanding of Opera Sales &amp; Catering &amp; PMS systems in order to be competent in issuing Banquet Event orders in detail and running various reports.&nbsp;</li>
<li>Work closely with the entire hotel teams and departments to ensure smooth operation of all group and event activities within the hotel.</li>
</ul>
Requirements:
<ul>
<li>Candidate must exhibit strong personal confidence and good presentation skills, organised and meeting deadlines, willingness to learn continuously, having a structured approach to planning, being a team player and able to work independently and under pressure.</li>
<li>Requires excellent communication skills, both verbal and written, and strong command of English, Maltese and preferably another language.&nbsp;</li>
<li>Good understanding of Opera PMS &amp; Sales and Catering.</li>
<li>Diploma or higher in Business management or similar related field would be considered an asset.&nbsp;</li>
<li>Previous experience in a 4 or 5 star hotel would be considered an asset.</li>
</ul>

An exciting opportunity has arisen for an Events Coordinator within the Sales Department of the Malta Marriott Resort &amp; Spa, part of Marriott International and one of Malta’s leading 5-Star...

Events Coordinator

At Malta Marriott Resort &amp; Spa, we seek people who are positive, creative, dedicated and passionate about everything they do and who are proud to be associated with one of the most recognisable hospitality brands in the world. This is where you come in.
Main responsibilities include:
•	Being responsible for the kitchen operation during shift worked, in the absence of the Head Chef.
•	Ensuring that revised or new Marriott standards are upheld in the product;
•	Communicating and supporting the Food &amp; Beverage development strategy of all products;
•	Support effectively and positively the operational changes, policies and procedures with direct reporting to the Head Chef;
•	Effectively support the process of maintaining the products, progress with ideas and input;
•	Trains staff in accordance with planned training programs and corrects production errors/methods as found necessary.
•	Initiates and participates in creative selling, merchandising, decoration and presentation ideas.
•	Orders fresh and dry goods.
•	Liaises with the Restaurant Managers regarding food preparation, presentation, special menus and seasonal specialties.
•	Ensures that all cooked goods are visually attractive and eye appealing by checking and testing on regular basis and prepared in an appetizing manner.
•	Ensures that portion control policy/standard planting instructions are adhered to.
•	Participates in preparing and maintaining recipe file.
•	Participates in menu planning as appropriate.
•	Performs related duties and special projects as assigned.
•	Participates personally in cooking and supervising the preparation/pick-up of dishes.
•	Makes sure quality has the same importance in all sales outlets.
•	Shows expertise and imagination in adapting services to product availability/quality and seasonal products.
•	Personally monitors client satisfaction, and takes into account all comments.
•	Keep informed on changed in the competition and market, and takes this into account when developing both a la carte and set menus.
•	Helps the Executive Head Chef to control department, costs and charges.&nbsp;

Requirements: 
•	Possesses a certificate or Diploma in Food Preparation from a Catering Institute
•	Minimum of 3 years working experience as chef in an a la carte setting
•	Knowledge of all Food &amp; Beverage standards, HACCP, quality presentation, service and products and local health and sanitation standards;
•	Has proven track record of leading a team
•	Ability to direct and plan food preparation
•	Ability to provide consistent food quality
•	Demonstrates proper and safe usage of all kitchen equipment;
•	Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation;
•	Ability to support the control of food cost;
•	Ability to clearly define productivity standards with quality requirements and methods required to obtain them;
•	Ability to spot and resolve problems efficiently;
•	Be a team player;
•	Flexible with working hours, including evenings and weekends.

At Malta Marriott Resort &amp; Spa, we seek people who are positive, creative, dedicated and passionate about everything they do and who are proud to be associated with one of the most recognisable...

Front Office Agent FT

AYS Agent FT (Telephone Operator)

Loss Prevention Officer PT (Night Shift)

Maintenance Shift Technician

Events Coordinator

Sous Chef